Uploaded aone of their uploads that created a new admin and took my ability to save files and get into my programs. Destroyed my business abilities. I was able to save, I hope, my files on thumb drives, and had scheduled with them a wipe on 823 a wipe at 7PM but some yahoo did it at 7am and tried to up load a windows 32 bit program on it when my computer is a 64 bit computer. Now no one can not get in to it. They need to sen a tech to my house to fix. I have had to purchase a new computer because I need to continue to work my business. Solution so far has been for me to take my PC to the store for them to fix free of charge.
Microsoft needs to fix the computer and pay for the new one.