Meta complaint: Fraud, Unauthorized Transactions

On April 14, 2020, I noticed that unauthorized transactions totaling $5600 from my BankMobile Checking Account. The notes on the transactions said the merchant name was FBPAY Pat Riley. I tried to login to my Facebook account but it would not let me. I will attach a screenshot of what it looked like. It closed my account due to suspicious activity. The hacker changed my primary email on the account. It will not let me login and I have emailed Facebook several times every day but have gotten no help. The identity will not accept any photo I submit. I emailed them but got no response.

I will also attach the response from the email from Facebook. Their IDsecurity automation has not worked since April 14, 2020 so I have still not been able to access my account. It is also my business account. I run an online business, and I have not had access to my business for over 2 weeks now. I disputed the transactions through each of my banks. I sent an FTC report for Identity Theft. I have contacted the CFPB, BBB, FDIC, attorney general, my personal attorney, and a Consumer Fraud Legal Attorney as well. These transactions overdrew my account. They sent actual payments back that I did authorize so now I have to pay multiple fees for the payments being sent back. These unauthorized transactions cleared my account which is affecting my personal life and business. I have no way of contacting the merchant or anyone at this bank that will speak to me regarding this dispute.