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McDonald’s complaint: unprofessional Service

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Filed 28 May 2021 by Gail

Drove up to the drive thru and ordered 2 big Mac Meals with chocolate shakes instead of soda’s. went and paid, went to pick up and as I left I had 2 chocolate shake’s. 2 big macs and no fries. had to drive thru again and when I asked if the big mac meals included fries, the response was I guess so. was told to drive up to the first window which I did. explained to the person there and was told I don,t know you will have to go to the next window. went to the next window and had to ask again does the big mac meal not come with fries? I was told yes and explained I did not recieve them. after a few minutes I was given the fries and when I got home discovered everything was cold. I only live a few minutes from this site.

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1 comment

  1. Gail Mariano

    I guess customer service does not matter to the company as well. It has been 2 days and no response. time to try other places.

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