McDonald’s complaint: Two Apple Pie missing

Last week Saturday. Feb 5, 2022 I went to the Big Mac Drive through and ordered two big Mac deals, one big Mac bacon and two apple pie. I paid it with credit card. No contact. No receipt. I was asked to wait at the parking space because the order was not ready at the window. A lady delivered the order to me at the parking lot. Because pandemic, we did not want to stop too long drove off with the order. When I arrived at home, I opened the paper bag and found out that two pies were not in. I then immediately called the restaurant and one lady said I entered your name into the system, just come to pick up your pie. I was already too far from that restaurant. Then, one week later, Feb 12, 2022, I went to the Big Mac. It was a very long wait at the drive through. When I made it to the front windows, a man, the manager, said, sorry, your name is not in the system. You cannot get your pie unless your order then again. What a joke, it not only enforced my believe that Big Mac is junk food. The service is also terrible. My petrol costs more than the pies.