Filed 28 May 2023 by Jeni
This is my LATEST complaint about this place that needs shut down. First off it’s 3 pm on Sunday they have the lobby locked but are still allowing certain people in. I placed a mobile order for 4 large quarter pounder meals and was charged nearly 40 dollars on my debit card and had a qr code to have scanned at counter. Except i can’t get in because the lobby is locked. I attempted to change pickup method on the app and everything disappeared. I called and asked why the lobby was locked at 3 pm on Sunday. I was talked to very rudely by a manager and then explained that my debit card was charged over 39 dollars for food and asked if they had the order. The lady said no you can deal with the app and hung up. I called back and asked for corporates phone number and was hung up on again. These meals were for homeless veterans as this is memorial day weekend and these awful people caused me to lose 40 dollars and 4 homeless vets to go hungry ! Shame on you mcdonalds
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