Filed 30 Aug 2021 by Elena
We placed a mobile order at 7:00 pm on Sunday 29th, 2021. After waiting 20 mins which was at 7:20, I called and asked to make sure if they received my order because the app says they’ll have it out within 5 mins. I was told they were waiting on food. Patiently waited another 20 mins for my two combos in the mobile space. Finally received my order and come to find out, it’s wasn’t all in my bag!!! After waiting 40 mins they could have at least gotten it right! So I pull in the drive thru line and tell them at the box that they left my nuggets out and they tell me to pull to the second window. So I get to the window, and this black girl which didn’t have a name tag on says to the guy at the window that’s handing me my food to go ahead and give her the damn nuggets even though she’s lying because I know damn well I put those nuggets in that bag! I was straight up furious about waiting almost an hr in mobile and drive thru line but I didn’t for one second talk to them the way that lady spoke about me saying I was lying!!! This location has gotten horrible!!! Felt like this needed to be told and I hope it gets into the right hands!!
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