Filed 23 Oct 2024 by Anyta
I’d like to add first off. I’ve not been in McDonald’s for about two years as I don’t eat it this morning I fancied a sausage muffin so I went in there. There was a car before me. We was waiting and waiting and there was another lane and there was people pulling up and getting served going getting served going and we was just being ignored for about four minutes so I bib my hooter and the man in front of me put his thumb up because obviously he was waiting to be served and then someone come onto the speaker and served him and then I got served. I went to the window to be approached by this very rude manager apparently her name is Danielle And I explained what happened and she said which window was it? I said excuse me she said which window was it? I said I’ve been stood about two minutes explaining to you. You’ve not even apologise to which she said I don’t need to as what I need to know which window it is before I do anything I said but the first and foremost thing you would do is say I’m ever so sorry please what was your problem ? No not that manager and because of that I’m now going to bring up other things the state of the windows at the service hatch considering that is the first board of call is to go to the service hatch the windows are smeared they have food on them you can tell it’s been like that for weeks and weeks. It’s absolutely shocking. Okay I’ve took pictures and I will add them at the bottom because of that. I’d like to know how clean the store is inside if you can’t clean windows obviously you can’t clean inside either. It’s absolutely disgusting. I didn’t actually eat my food. I threw it away so I am absolutely disgusted , and then because I took a picture of the window where it was so filthy Danielle the manager said I’m gonna take a picture of your car and I’m gonna call the police because you’re taking photos in a public place I can and I was actually taking photos of how filthy your stories so I would like to add that on the bottom of this email as well it is not good. I will never go back there ever again. this is absolutely unacceptable and I would like to know what you’re going to do about it because that was a very rude manager a dirty store and your staff ain’t doing their job basically because they’re leaving people waiting at the mic to order their food . Also the tee receipt is very very faded and that is against the law The manager is absolutely no good. She’s not even stuck new ink in your till rolls. I’ll send you that picture as well. She’s a very rude manager and because She didn’t apologise for her incompetent staff. It’s caused all of these other complaints okay? So I believe she’s a very rude lady and she should not be a Manager, very unprofessional.
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