McDonald’s complaint: Rude and belligerent manager!

App would not load when placing order going through drive through. Placed my order anyway. After paying, app finally loaded. Went back through drive through, asked to speak with a manager to ask for refund to my debit card. Was informed by young woman she could not refund any money to my debit card as it’s not her problem the app didn’t download correctly!. I then asked for store owner’s name and phone number. She informed me she didn’t have to give me that!. That’s when I asked her what her name was as she did not have a name tag on and again she informed me she didn’t have to tell me that either! That incredibly ugly woman is no asset to the McDonald’s corporation as she is rude and disrespectable! I am a senior citizen, a retired Oncology nurse and a lady. Such horrific attitude and behavior should never be tolerated, not by any corporation!