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Filed 26 Jan 2021 by Alondra

I am from a neighborhood where I understand why certain policies are put in place.
While waiting in your Drive thru (which we know can take a great while) my two year old took us by surprise to go 2. One might say, you should have taken her before hopping on the care. I did, I did my part as a mother and sometimes communicating with a two year can be difficult.
Back to the point of the complaint.

Workers did not let my two year old go to the restroom even with seeing the emergency. Even while explaining the emergency to the manager. I was treated very rudely and was brushed off.

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