McDonald’s complaint: Regarding unprofessional behavior and fraud

Hello Team,

I was there in Mcdonald’s at 1st Jan 2022 around 5:15pm. My bus was stopped in Belgium so I thought to buy something. I ordered an item(hamburger and fried) which was costing 10euros 50cent. I gave 20euros 50cent to the lady on cash counter. She in return gave me some cents and ran away from desk. I thought she will come back and I will ask for change but she didn’t come for next 5min. When she came I asked for change (10euros) but she told me lie that I gave her 10euros. Because I was 100% sure, I asked to checked the camera. She went inside and didn’t come for next 5mins. She came with some receipt which was irrelevant and asked that I have to call police to check. Because she was knowing we were in hurry and our bus was about to leave, she took advantage of that.

If I would have time, I surely would have called police to check. I hope you can help me in this matter.

I never expected this from MCDONALD’S staff.

If you need any input, I am ready to help. I hope you will take the action soon for this fraud with me.

Regards,
Mukul Mathur
4915203641619

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Hello Team,

I was there in Mcdonald’s at 1st Jan 2022 around 5:15pm. My bus was stopped in Belgium so I thought to buy something. I ordered an item(hamburger and fried) which was costing 10euros 50cent. I gave 20euros 50cent to the lady on cash counter. She in return gave me some cents and ran away from desk. I thought she will come back and I will ask for change but she didn’t come for next 5min. When she came I asked for change (10euros) but she told me lie that I gave her 10euros. Because I was 100% sure, I asked to checked the camera. She went inside and didn’t come for next 5mins. She came with some receipt which was irrelevant and asked that I have to call police to check. Because she was knowing we were in hurry and our bus was about to leave, she took advantage of that.

If I would have time, I surely would have called police to check. I hope you can help me in this matter.

I never expected this from MCDONALD’S staff.

If you need any input, I am ready to help. I hope you will take the action soon for this fraud with me.

Regards,
Mukul Mathur
4915203641619