McDonald’s complaint: Poor service yet again

Name: Poor service yet again
Item: McDonald’s
Author: Scott

Open 24 Dec 2020 250 views Fast Food / Delivery

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Filed 24 Dec 2020 by Scott

Ordered a double hamburger. Recieved a double cheeseburger. Lactose intolerant. Drive through only. Had to spend 20 minutes going back thru. Asked for a coupon for free meal for major inconvenience. Was told all I get is a sorry. Excuse me, what does sorry fix.

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Case details

Status: Open
Company: McDonald’s
Filed: 24 Dec 2020
Desired resolution: An apology for both the service and unprofessional handling along with my next meal or 2 on you. This is a continuous problem at any of your stores. This is my first time contacting you.
Problem: Received cheeseburger instead of hamburger
About: hamburger

Progress

Filed
Company notified
Company replied
Resolved

24 Dec 2020 Complaint filed and published
24 Dec 2020 Message from Bizzy: we notified McDonald’s about this complaint.

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