Filed 1 Jan 2025 by Debbie
Ticket 214 on 12/27/24.
Went to the register and placed my order asking to substitute a soda for coffee sine I do not drink coffee. The employee barely spoke English in order for me to communicate with her. I asked for the manager and she did not know what i was saying. I tried to flag down the Manager and they were busy and she would look up and then ignore me.
I did not get an option to get a chocolate milk or orange juice….
To top it off she then charged me .40 for a lager size coffee. She did not know how to fix the error. Again I tried to wave the manager over and still was ignored.
This location should be assessed and to hire employees that speak English and are trained properly.
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