McDonald’s complaint: Poor Customer Service

I went to this McDonalds in Indianapolis recently on Saturday March 27, 2021, to order through the drive thru. I ordered 2 Breakfast sandwiches where I would buy one and get one for one cent and I ordered a breakfast burrito. I didn’t get the discount after the QR code was scanned and my order was inaccurate. I got 2 burritos and only one breakfast sandwich. I went to the Door to enter the store to complain but the door was locked. I rang the doorbell multiple times without success. I went back through the drive thru line to address my complaint. It took an additional 15-20 minutes to address. The staff seemed very confused and bewildered but I had reorder my food because my prior order was cold at that point. I am not sure what is going on at this location but it is definitely the worst McDonalds’s restaurant in Indianapolis and I am a frequent customer. This isn’t my first problem at this location. The store should be open to resolve incorrect orders. I will never frequent this location after this experience and I will be taking to social media to express my displeasure with this particular McDonalds location on 7000 Graham Road, Indianapolis.