McDonald’s complaint: paying for my order twice
Filed 8 Aug 2022 by Donna
I went to the drive thru on Saturday 6 August. I paid for my order with my bank card to be told at the window when collecting my food that my payment had not gone through. The sales assistant expected me then to drive back through and wait in the queue that I had already waited in for 20 mins. After a discussion he took my card and went and paid for the order again. After checking my online banking the payment has now been taken out twice! I have rang the store and I have to find my receipt and go back to the shop for them to refund me. This is a massive inconvenience to me now.
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