McDonald’s complaint: Menu was wrong

Name: Menu was wrong
Item: McDonald’s
Rating: 1
Author: Mark

Open 19 Oct 2020 202 views Fast Food / Delivery

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Filed 19 Oct 2020 by Mark

There was a 2 for $4 promotion going on. However this morning when I ordered the 2 sandwich deal and got to the window, I was told that this particular deal no longer was any good. I mentioned that it shouldn’t still be on the menu then!

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Case details

Status: Open
Company: McDonald’s
Filed: 19 Oct 2020
Rating: 1/5
Desired resolution: I think that they should have honored this promotion since it was still on the menu.
Problem: Menu promotion no longer honored at window
About: breakfast sandwich deal

Progress

Filed
Company notified
Company replied
Resolved

19 Oct 2020 Complaint filed and published
19 Oct 2020 Message from Bizzy: we notified McDonald’s about this complaint.

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