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McDonald’s complaint: Loose lid on coffee cup

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Filed 19 Mar 2021 by Roland

Hi, I used drive through this afternoon 3182021 around 7pm, purchased a small coffee ( i am a regular customer, i love their coffee) at McDonald’s, laceted in 168 Weaver Blvd, Weaverville, NC 28787. As the girl barista was handling me the hot coffee through the drive-thru window, the lid came off and the hot coffee poured all over my right hand, burning my hand. They replaced the coffee, but the poit is that the one who prepared the coffee, didn’t put the lid tight enough to make sure it doesn’t come off while being passed to the customer. It’s been almost 2 hours, and my skin is still burning. I have applied antiseptic cream to easy the mild pain. This is the very first time this has happened to me in any McDonald’s location.

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