McDonald’s complaint: Lack of a product

Name: Lack of a product
Item: McDonald’s
Rating: 1
Author: Dianne

Open 7 Sep 2023 85 views Fast Food / Delivery

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Filed 7 Sep 2023 by Dianne

I filed a complaint 2 weeks ago because they keep saying the frappe machine is broke. Got a response with a promised fix but there are still no frappes at this location. We are now in month two and there are no answers regarding when it will be fixed.

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Case details

Status: Open
Company: McDonald’s
Filed: 7 Sep 2023
Rating: 1/5
Desired resolution: Fix the machine and sell what's on their menu or take it off.
Problem: Frappe machine broken for months, no fix
About: frappe drinks
Dealing with it for: 30 days

Progress

Filed
Company notified
Company replied
Resolved

7 Sep 2023 Complaint filed and published
7 Sep 2023 Message from Bizzy: we notified McDonald’s about this complaint.

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