McDonald’s complaint: Just eat delivery – order wrong

Name: Just eat delivery - order wrong
Item: McDonald’s
Author: Claire

Open 2 Dec 2020 300 views Fast Food / Delivery

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Filed 2 Dec 2020 by Claire

Good afternoon

I have just had a delivery from yourselves from the Stockport Mersey way branch through just eat. On arrive if the food was cold. The double Big Mac which I ordered was a single Big Mac in a double Big Mac box and there was a hair in the quarter ponder meal.

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Case details

Status: Open
Company: McDonald’s
Filed: 2 Dec 2020
Desired resolution: I would like a refund for the food or vouchers to the value of the food order as near enough everything was either ruined or incorrect to what I paid for. Thank you
Problem: Wrong burger, cold food, hair in meal
About: delivery meal

Progress

Filed
Company notified
Company replied
Resolved

2 Dec 2020 Complaint filed and published
2 Dec 2020 Message from Bizzy: we notified McDonald’s about this complaint.

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