McDonald’s complaint: I was flatly refused, by the manager, a refund on an incorrect order.
Filed 10 Nov 2021 by Michael
I ordered, via drive through, and after paying I noticed that I had been charged for 2 McGriddle breakfast orders. I had ordered 2 Sausage Egg McMuffin breakfast orders. The manager, Ember or Amber, was adamant that I had ordered 2 number 6’s. Nonetheless, she corrrected the order but refused to refund me the monetary difference in the orders.She stated to me that she had personally taken my order and it was 2 number sixes therefore she would NOT refund the difference.
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