McDonald’s complaint: hot coffee in my lap
Filed 9 Aug 2022 by Clifton
8:30 AM today – 9 AUG – drive thru – attdant handed me the small coffee. As I moved the cup to the cup holder in the car, the top fell of the cup dumping a small amount of hot cofee in my lap. Which then caused an involutary response in my hand. That, in turn, caused half of the remaining coffee to land in my lap. That was painful. Skin turned red. Reported this to the manager (female) and she appologized and offered me another cup of coffee – GREAT!!!! I explained to her that the lid was sitting on top of the cup but was not securedsealed. My wife was sitting next to me in the car when this happened.
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