McDonald’s complaint: home delivery item missing

Name: home delivery item missing
Item: McDonald’s
Rating: 1
Author: paulefc

Open 11 Jul 2020 338 views Fast Food / Delivery

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Filed 11 Jul 2020 by paulefc

i had a home delivery on friday night (107).upon reciept it was found that not only were there fries missing but the meal was cold.also it was half an hour late.i would like a refund please as i think that that is poor customer service.it was purchased from alvis retail park,coventry.

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Case details

Status: Open
Company: McDonald’s
Filed: 11 Jul 2020
Rating: 1/5
Desired resolution: i would like a refund of the £19.24 that was paid
Problem: Fries missing, meal cold and delivered late
About: delivered meal
At stake: £19.24

Progress

Filed
Company notified
Company replied
Resolved

11 Jul 2020 Complaint filed and published
11 Jul 2020 Message from Bizzy: we notified McDonald’s about this complaint.

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