Filed 10 Jul 2020 by Glenys
Hi. I went to your Cardiff road Newport store on 8th July 2020.
We went through the drive through and collected our 2 meals. The chips where really cold so we asked the lady on the window could she swap the fries for fresh ones as the ones she Gave us where cold. She basically told us no she can’t change them with a really bad attitude And shut the window on us. I find this to be very rude and disrespectful. The fries ending up going in the bin as they where un edible. Could you email me back to resolve this issue please.
Many thanks
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