McDonald’s complaint: hamburger
Filed 14 Oct 2021 by Debby
I went through the drive through and ordered a hamburger with ketchup onion only. That was repeated back to me from the person also. I also ordered a cheeseburger, 2 med. fries, 1 large coke and a oriel mcflurry. I got my food and looked at the bag and there was no hamburger. The kid came back at me and said I was not charged for it. I told him I ordered it. He said I wasn’t charged. I asked him how he knew this and he claimed he saw it on a screen but could not get me a receipt. I told him again I DID order it and he said I didn’t pay for it. I verbally ordered and she repeated it back to me, why would I think it would not be on the order. Now I had to go home with not hamburger to give to my daughter.
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