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McDonald’s complaint: food mishap and no refund

Open 150 views Fast Food / Delivery

Filed 14 Mar 2022 by erica

I went to McDonalds last night (march 13,2022) and waited for my food for 15 minutes then the employees started locking the doors and I still didn’t have my food. I went up to the employee and manager that were locking up and asked if I would still get my food or if I could just get a refund. The Manager said that they would make my food for me, and they would be able to refund me the next day because they had already counted the drawers. He also said that I would get the same meal on the store for my troubles. I was waiting for my food for 30 minutes after McDonalds had closed and still never got my food. I left McDonalds at 11:25 p.m. with no food after all the employees avoided me and when I went to the counter to ask how my food was coming no one was in sight. I’m 16 and I was with my 14 yo brother. I went to McDonalds today (march 14, 2022) and I explained the situation to the manager today and showed her the note the other manager wrote, the manager today said she could either refund me or make the food I paid for but never got. So I explained the situation to the manager again and all I got today was my food, when I was told I would get my money back as well.

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