on 22 September 2020 about McDonalds in category Fast Food / Delivery / Takeaway

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My complaint:

On 22 Sep 2020 I called Mc Donald sector 35 Chandigarh at mobile no 09878622299 for the order of 32 nos. Mc Aloo tikki combo of Rs 154 each for the staff members of Army Institute of law on 22 Sep 2020. Since break was at 12.45 pm I specially requested them to deliver the order not before 12.45 pm which they agreed and asked me to order through Zomato. Accordingly I placed the order with Zomato and make the payment of Rs 5165.90. I also told the zomato through chat that we required this order at 12.45 pm. zomato contacted mc donald and told them to deliver the order at 12.45 pm.

But we surprised to received the delivery at 11.46 am that is 1 hour in advance. The food received at 11.46 was not eatable at 12.45 pm. And all food go waste.

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Justified complaint?

Suggested solution:

Despite of my repeated request for delivery at 12.45 pm on 22 Sep 2020 the the order was not deliver at desired time. it was delivered 1 hour advance.

Since all the food go waste it is requested that amount of Rs 5165.90 should be refunded to me.

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