McDonald’s complaint: Decaf coffee!!!

My husband who has anxiety and a serious heart condition called supra ventricular tachycardia enjoys his morning decaf cup of coffee. This is the best part of his day. This morning he went to the McDonald’s in vermilion oh location and ordered his meal with decaf coffee. While waiting in line by the window he overheard one of the workers say to the other that she didn’t know he requested decaf coffee and didn’t make any. Because it was busy, he heard another lady tell her to get out of her way and she proceeded to the regular coffee pot, poured it and lied to my husband and served it to him. She specifically said she was sorry for the wait here’s your decaf coffee. That is the most terrible customer experience. If he had not heard this, he would have drank the regular coffee causing an arrhythmia attack for hours. Something needs to be done!!!!! Customer service is no longer!!