My complaint:
On September 2, 2023 at 7:51 p.m. I went thru the drive thru at McDonald’s, store 33704 located at 1210 Gordon Cooper Drive, Tecumseh, OK 74873. I order a 1 combo with sweet tea instead of coke. I paid $10.00 for a Big Mac and fries and sweet tea. I don’t live very far from McDonald’s and I made no other stops, I went straight home. My hamburger was cold, the bun was hard on top and my fries were cold and greasy. This is my complaint, Cold Food. I should not have to pay for Cold Food that has been sitting somewhere. Cold Food in the first place should never be served. McDonald had always pride themselves in there fries being hot and fresh and crisp. Now McDonald’s food is not worth eating.
Suggested solution:
They should never sell food that has been sitting. The food should be hot and as fresh as possible. Hamburgers and fries should be kept as hot as possible. Not over cooked but not Cold and Fries Cold and greasy. Right now I would rate this particular McDonald's in Tecumseh, OK as low as I can a zero in my book. Serving Cold hamburgers and cold, greasy fries is a rip off to customers that come thru the drive thru. They think because we come thru the drive thru we can't check our food until we get home so they just throw whatever they want to at us and we have to take it. Well, I don't have to take it cause someone at McDonald's Headquarters is going to hear about it before someone gets sick. This is a health problem and should be taken seriously not just as a complaint.
