McDonald’s complaint: Bad food and mix up

Name: Bad food and mix up
Item: McDonald’s
Rating: 1
Author: Natalie

Open 15 Jun 2024 47 views Fast Food / Delivery

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Filed 15 Jun 2024 by Natalie

first of all our food got sent to the car in front . The customer realised and said she thought she had our food. The receipt in our bag was even wrong , it was someone elses. The chips were overcooked and the fanta was like water. Very disappointed. If we had realised before we got home we would have sent it back .

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Case details

Status: Open
Company: McDonald’s
Filed: 15 Jun 2024
Rating: 1/5
Desired resolution: Money back . This is the first time we have had a bad meal at this particular McDonalds . It is usually excellent however this was vey disappointing.
Problem: Overcooked chips and order mix-up
About: drive-thru meal

Progress

Filed
Company notified
Company replied
Resolved

15 Jun 2024 Complaint filed and published
15 Jun 2024 Message from Bizzy: we notified McDonald’s about this complaint.

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