Mastercard complaint: CARD NOT WORKING

Name: CARD NOT WORKING
Item: Mastercard
Rating: 4
Author: Rudy

Open 6 Jun 2020 467 views Payment Providers

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Filed 6 Jun 2020 by Rudy

ICS, the company that does the admin for MasterCard has a stupid ID ation process which does not work and is user unfriendly. I went through this process twice, they ed it was correct but still my card does not work. Infuriating!

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Case details

Status: Open
Company: Mastercard
Filed: 6 Jun 2020
Rating: 4/5
Desired resolution: Talk to ICS - and even better, choose another company to do Mastercard's admin processes.
Problem: Card still not working after identification process
About: credit card

Progress

Filed
Company notified
Company replied
Resolved

6 Jun 2020 Complaint filed and published
6 Jun 2020 Message from Bizzy: we notified Mastercard about this complaint.

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