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Margaritaville at Sea Paradise complaint: Food poisoning

Open 173 views Cruise Ship

Filed 20 Jul 2023 by Catherine

My friend and I dined at Fin on Monday, July 17th. We ate at 8:00 in the evening. At approximately 11:30 P.M. I suffered severe stomach cramps, nausea, vomiting and diarrhea which lasted until 3:00 A.M. to make matters worse, our toilet backed up during this time. After being on hold with reception for more than 15 minutes to report the problem, my friend went to the 4th floor in person seeking help. The plumber was sent to our room fairly quickly and resolved the plumbing issue but due to the circumstances, it was not fast enough.

I also called the emergency line hoping to speak with the ship’s nurse or doctor only to be able to leave a message. I left a message explaining that I had food poisoning. I told them that I ate the Shrimp and Grits on Fin’s menu to them in case they had other passengers with similar symptoms. I am a registered nurse and know food poisoning symptoms well.

I was surprised that there was no follow/up from the medical staff to see how I was feeling in the morning as I left my name and room number as well. It has taken me until today, Thursday, to feel back to normal. My friend and I had plans on Tuesday in West Palm Beach which we had to cancel as I was severely dehydrated. Instead we headed directly to the airport where we switched our plane tickets for an earlier flight home. This was a very unfortunate end to our long awaited girls trip.

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