Most Common Mantis Hotels Complaints and Tips

Although we haven’t received any complaints about Mantis Hotels yet, it is still worth mentioning that typically, customers might encounter issues such as booking discrepancies, cleanliness and maintenance problems with rooms, and unresponsive or unhelpful customer service. Additionally, guests sometimes report unexpected charges or billing errors and difficulties with amenities not meeting their expectations.

To mitigate these potential issues, we strongly recommend confirming your booking details directly with the hotel before arrival, checking reviews for cleanliness and service quality, and keeping a record of all communications and receipts. If any issues arise during your stay, notify hotel management immediately and document your concerns to aid in resolving any disputes.

How and why file a complaint about Mantis Hotels?

Do you have a dispute or had a bad customer experience with Mantis Hotels? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Mantis Hotels.

Mantis Hotels Customer Sentiment: Neutral

Our sentiment meter has detected that Mantis Hotels complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Mantis Hotels, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on February 6, 2026

Mantis Hotels complaints chart

We have received 0 complaints about Mantis Hotels over the last 12 months. The graph below shows a monthly breakdown.

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Mantis Hotels complaint statistics

Curious about Mantis Hotels's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

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How to contact the customer service of Mantis Hotels?

Below, you will find the contact information for the complaint department of Mantis Hotels. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+27414049300
Corporate HQ address:
1 Watt St, Port Elizabeth, 6210, South Africa
Contact form:

The corporate office of Mantis Hotels is located at 1 Watt St, Port Elizabeth, 6210, South Africa. You can contact the customer service of Mantis Hotels by calling +27414049300. If you want to reach out to Mantis Hotels through their own website, you can use their contact form.

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