Complaint: Lyft showing up late for a ride

on 25 April 2022 about Lyft in category Public Transport

New complaint
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Complaint resolved
Complaint closed

My complaint:

My wife uses lyft 5 days a week to travel to work recently
She booked a ride 12 hours in advance to get her to work
In time at 4 30 am the driver showed up at 5-5 am which
Rendered her late and is a strike against her record which
Could result in her dismissal,

Suggested solution:

Guarantee when you book a ride it will be there at stated time

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