LOOKFANTASTIC complaint: REFUND RELATED
Filed 7 Aug 2022 by Saumya
i have placed a order with order id 422600523 which i cancelled later , which they by mail and said that refund amount will be provided in 3 to 5 days . I waited no refund has been sent to me then i try to contact their coustomer service they are saying no fund has been taken from your account but since i order their courier partner aramex is constantly asking for my kyc details to clear shipment .my aramex id is 34411753121, why they are giving me id asking for my kyc details if the order has been cancelled on the website . Please refund me my money .
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