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Little Caesars complaint: One hour, fifteen minutes order duration.

Open 216 views Fast Food / Delivery

Filed 19 Aug 2021 by David

Pulled up to store. Go out to go inside. Employee was taping hand written sign to window. Drive through only.
Went to drive through and ordered 1 classic and 1 deep dish pizza. Paid my bill and was told it would take 20-25 minutes to make the deep dish pizza. This was 5:38 pm. M order number was 499954.
I said ok I need to go to another store to get milk. I will be back to get my order.
Came back 20 minutes later and was told I had to go to drive up window to pick up my pizza.
I went around back to drive through and found I was 7th car in line. 15 minutes later realized that people who were ordering specialty pizza were sitting there waiting in line till pizza was done. I waited through two other vehicles that waited for their order.
Finally I arrived window only to be told that my deep dish pizza was just put in the oven and it would be about 10 more minutes.
Ordered my pizza at 5:38 pm picked up my pizza at 6:45 pm.
Will not get my pizza at Little Caesars any more.
I know I am only one customer but I was completely unsatisfied with your service.

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