Lidl complaint: Dog in store

Name: Dog in store
Item: Lidl
Rating: 3
Author: Patrick

Open 24 Dec 2022 119 views Supermarkets / Grocery Stores

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Filed 24 Dec 2022 by Patrick

A customer had a dog in the store off leash
This was not a service dog. When I addressed it to an employee, The employee stated he did not give two s–ts about it. Animals in the store are a health department issue. This happened on December 24, 2022 thank you.

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Case details

Status: Open
Company: Lidl
Filed: 24 Dec 2022
Rating: 3/5
Desired resolution: Post a sign stating no animals except service animals. Better customer service training for all employees.
Problem: Off-leash dog in store, staff dismissive

Progress

Filed
Company notified
Company replied
Resolved

24 Dec 2022 Complaint filed and published
24 Dec 2022 Message from Bizzy: we notified Lidl about this complaint.

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