My complaint:
I HAVE A DISNEY CASTLE AND HAVE HAD NOTHING BUT PROBLEMS – I HAVE REPORTED MISSING PIECES AND THEY HAVE BEEN ORDERED HOWEVER IT TAKES 6-12 DAYS TO RECEIVE – I STILL HAVE ONE OUTSTANDING – YOUR PEOPLE HAVE BEEN GREAT TO DEAL WITH – YOPUR PEOPLE HAVE OFFERED TO REPLACE THE SET – I SEND BACK THE OLD AND THEY SEND ME A NEW ON – NOT AGREEABLE SINCE I HAVE ABOUT 34 OF MY SET COMPLETED – WHEN I HAVE MISSING
PARTS I WORK ON WHAT EVER I CAN
I AM IN OPERATION (6 BAG NUMBER) AND HAVE ALREADY HAVE A LIST OF MISSING PARTS (10) MAYBE THE 6 BAG WAS MISSING??? – I HAVE A PROBLEM IN THE I NEED TO WAIT FOR THE REPLACEMENT PARTS ( I AM 92 YOG I MAY NOT LAST (HA)
IT TAKES A LOT OF TIME TO LOOK UP THR MISSING PART -OPERATION AND HOW MANY ARE MISSING??
Suggested solution:
I AM STILL WILLING TO BUY A SET AT COST - IF AGREEABLE - I AM NOT POOR BUT I AM NOT RICH EITHER
