Lazada complaint: WALLET WIDRAWAL MISSING

Name: WALLET WIDRAWAL MISSING
Item: Lazada
Rating: 1
Author: syrell

Open 15 Sep 2023 107 views Retail Company

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Filed 15 Sep 2023 by syrell

I widraw my lazada wallet transfer it to my gcash account . It says successful but it didn’t reflect to my gcash account until now its been 1month already

Lazada complaint: WALLET WIDRAWAL MISSING — Photo syrell uploaded with this complaint

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Case details

Status: Open
Company: Lazada
Filed: 15 Sep 2023
Rating: 1/5
Desired resolution: they must coordinate to gcash if the transaction is really successful. Gcash is asking for more details regarding the transaction but lazada do not give any except to transaction number that do not exist with gcasg
Problem: Wallet withdrawal never reached e-wallet
About: wallet withdrawal
Dealing with it for: 30 days

Progress

Filed
Company notified
Company replied
Resolved

15 Sep 2023 Complaint filed and published
15 Sep 2023 Message from Bizzy: we notified Lazada about this complaint.

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