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Lazada complaint: Wallet Refund

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Filed 23 Nov 2022 by Mike

I paid cash for my purchases and Lazada refunded the returns money from these purchases into the Lazada wallet. Then they introduced KYC and froze my money in wallet that was there before KYC. Now they refuse to return my money. Now they insist I do KYC in order to give me my money.

I never signed up under these conditions and do not want or need their wallet. I just want my money to be refunded to me as per the original conditions.

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