Lazada complaint: Scamming Lazada shop.lazada so difficult to deal with

Complaint from Charity keen reported on 04 July 2023 about Lazada

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I purchased a generator from Dau Agri industrial through Lazada it was advertised as an 1800 watt generator. But it’s not it’s a 1300 watt generator as is detailed on the manufacturers specification plate. Lazada says return the generator and the shop will return your money. No way this shop is scammers and repeated contradicting lies. I cannot trust them. I want them to arrange to pick it up by their couirer and refund me on the spot. I paid cod so they should refund me cod.I have repeatedly stated this to Lazada but they repeatedly will not reply to me. Order number is: 64843506846132
I’m trying very hard not to swear, I am so angry about this whole situation.this scamming shop is still advertising this generator as 1800 watt. Why doesn’t Lazada stop them
Yours sincerely charity keen husband william keen

Suggested solution:

ORGANISE this scamming lying shop to get there courier to pick up the generator aand return my money on the spot. I paid cod so refund me cod.
I CANMOT TRUST THIS SHOP THEY SCAM ARE STILL SCAMMING ON LAZADA AND ARE NEVER ENDING LIERS

Lazada complaint Scamming Lazada shop.lazada so difficult to deal with
Lazada complaint Scamming Lazada shop.lazada so difficult to deal with
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