Ladbrokes complaint: Won’t pay winnings

Name: Won’t pay winnings
Item: Ladbrokes
Rating: 1
Author: June

Open 23 Aug 2023 80 views Gambling

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Filed 23 Aug 2023 by June

I won money tryed withdrawing it they won’t let me they first said they need to verify my. Id to do with money laundering then said my bank card got flagged and then I need to send documents to verify my withdrawal I’ve read they can’t ask for Id as a condition to me making withdrawal

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Case details

Status: Open
Company: Ladbrokes
Filed: 23 Aug 2023
Rating: 1/5
Desired resolution: Just pay what I’m owed
Problem: Withdrawal blocked pending ID verification
About: online betting winnings

Progress

Filed
Company notified
Company replied
Resolved

23 Aug 2023 Complaint filed and published
23 Aug 2023 Message from Bizzy: we notified Ladbrokes about this complaint.

See all 117 Ladbrokes complaints

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