My complaint:
Not sure woman’s name silvier might.be.the lady in question is vaule mouthed.obserant violent.and dam right ignorant. Bosses everyone that comes in the shop and under staff..want let punters play on machines.argues.with everybody thats in the shop..personally I think she might have a screw lose.
Suggested solution:
Personally I think the woman is a total nitemare. No one likes her. I dear anyone to go in the shop and try and put a bet on without being confronted by this thing you call staff management.