Ladbrokes complaint: non-compliant to my daily limits settings

Name: non-compliant to my daily limits settings
Item: Ladbrokes
Rating: 1
Author: Eugene

Open 5 Jan 2023 116 views Gambling

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Filed 5 Jan 2023 by Eugene

I set my daily gambling money limit to €500 because I am a compulsive gambler, but Ladbrokes failed to adhere to that. Also, one withdrawal of €250 disappears without a trace.

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Case details

Status: Open
Company: Ladbrokes
Filed: 5 Jan 2023
Rating: 1/5
Desired resolution: Must be vigilant to customer vulnerabilities, primarily compulsive gamblers.
Problem: Daily gambling limit not enforced
About: gambling deposit limit
At stake: €250

Progress

Filed
Company notified
Company replied
Resolved

5 Jan 2023 Complaint filed and published
5 Jan 2023 Message from Bizzy: we notified Ladbrokes about this complaint.

See all 117 Ladbrokes complaints

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Launch complaint

Ladbrokes complaint: non-compliant to my daily limits settings

Discussion

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Closed my account and not given me my withdrawl

Unfairness

Lost £7000

Wronged by Ladbrokes too?
Make it sting!

Ladbrokes complaint: non-compliant to my daily limits settings

Discussion

More Ladbrokes complaints

Closed my account and not given me my withdrawl

Unfairness

Lost £7000

Wronged by Ladbrokes too?Make it sting!

Wronged by Ladbrokes too?
Make it sting!