Ladbrokes complaint: Charged twice

Name: Charged twice
Item: Ladbrokes
Rating: 3
Author: Raymond

Open 1 Jun 2023 102 views Gambling

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Filed 1 Jun 2023 by Raymond

I placed two £7.50 each way bets. One on miss polly rocker bath 1.40 and the other pink lilly 2.15 bath for a total of £30. One horse came second and i collected £22.03 back using my debit card. My bank statement shows you collected the £30 twice, once under ref. LBG L2048 and the other under LC International. Can you help please.

A charge from LC International you do not recognize? What LC INTERNATIONAL LTD on a bank statement means

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Case details

Status: Open
Company: Ladbrokes
Filed: 1 Jun 2023
Rating: 3/5
Desired resolution: When you refund to my account £30
Problem: Bet stakes charged twice
About: horse racing bets
At stake: £30

Progress

Filed
Company notified
Company replied
Resolved

1 Jun 2023 Complaint filed and published
1 Jun 2023 Message from Bizzy: we notified Ladbrokes about this complaint.

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