Ladbrokes complaint: Bonuses
Filed 1 Jan 2024 by Jeremy
I have been a loyal customer for 40 years.betting at ladbrokes.the betting shop in marina drive in Ellesmere port.about 2 years ago had a refurbishment.with that all the bonuses linked to lucky 15 bets were taken away.then as I understood they were reinstated.i went to collect my winnings today 01/01/2024.from a lucky 15 placed on 28/12/2023.only to be told by Becky the cashier.that the 10 per cent bonus for getting 4 winners.did not apply .discussed at this I have been placing lucky 15 bets frequently.i did not understand what Ladbrokes were playing at .I told the cashier as from now I will place my lucky 15 bets with William hill.it will be Ladbrokes loss.driving customers away
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