KuCoin complaint: UNABLE TO GET HELP

Name: UNABLE TO GET HELP
Item: KuCoin
Rating: 1
Author: Wendy

Open 3 Feb 2024 83 views Crypto / DeFi / Blockchain

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Filed 3 Feb 2024 by Wendy

I have been trying for hours to get someone to help me. I cannot log in and their support is unable to help me and they will not transfer me to someone who can help me. It is insane. They told me I need to close my account because I am in NYC but I cannot do that and NO ONE will help

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Case details

Status: Open
Company: KuCoin
Filed: 3 Feb 2024
Rating: 1/5
Desired resolution: help me close my account and transfer the assets
Problem: Cannot log in or close account
About: crypto exchange account

Progress

Filed
Company notified
Company replied
Resolved

3 Feb 2024 Complaint filed and published
3 Feb 2024 Message from Bizzy: we notified KuCoin about this complaint.

See all 35 KuCoin complaints

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