Kogan.com complaint: SHAME on you Kogan!
Filed 3 May 2023 by Karolyn
This company should be ashamed of itself! Firstly, the only way to contact them is through email, which is a totally inefficient system. I waited days before I received a response and despite the website which states that you can REQUEST a phone call, I am yet to receive one! I now have an order worth several hundred dollars which is going to be delivered to an incorrect address. Despite MULTIPLE attempts at contacting them in a timely fashion to resolve the issue, I am now left out of pocket and items that will be delivered to a stranger. Shame on you KOGAN.
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