Kogan.com complaint: Misleading false product advertisement.

Name: Misleading false product advertisement.
Item: Kogan.com
Rating: 1
Author: Sameer

Open 12 Jul 2019 878 views Retail Company

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Filed 12 Jul 2019 by Sameer

Xiaomi mi pad 4(android tablet)
Doesn’t have facial recognition feature. The product description still shows they have facial unlock feature.
Cannot be updated no matter how.
many apps cannot be downloaded from playstore.

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Case details

Status: Open
Company: Kogan.com
Filed: 12 Jul 2019
Rating: 1/5
Desired resolution: Need absolute refund asap. Or, Provide new one without these issues.
Problem: Tablet lacks advertised face unlock feature
About: android tablet

Progress

Filed
Company notified
Company replied
Resolved

12 Jul 2019 Complaint filed and published
12 Jul 2019 Message from Bizzy: we notified Kogan.com about this complaint.

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