Filed 5 Apr 2023 by Chamin
I bought an AirAsia return ticket to travel from Singapore to Sri Lanka through kiwi.com and in the counter at Singapore terminal 4, they refuse the ticket and and ask me to book a new ticket if I want to catch the flights same time. I Had no option. They are directly refusing the kiwi.com bookings.
I requested kiwi.com to refund my money due to this reason and they refuse and most of the time unanswerable. Please find the attachment.
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