Kia Motors complaint: I got a manufacturing defective Kia sonet

Complaint from omm5023 reported on 12 August 2023 about Kia Motors

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Complaint resolved
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My complaint:

I had bought a Kia sonet htx imt petrol car. The car got suddenly stopped in midway after 10days of purchase. Now the car is in service center since 3days and they are saying they are still diagnosing and the fix may take more than 1month with no tentative date.

No proper communication from showroom and service center after repetitive follow ups. Need an immediate action against this showroom and I need either my money be refunded to me or a new car in replacement of the defective car, in addition to that I need a compensation of wasting my time and money.

Suggested solution:

Either provide me a new car replacing this manufacture defect car or refund my entire money or resolve the issue by within 2-3days because already 3days they wasted by only keeping the car in service center.

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