KFC complaint: Poor service

We pull up to the order box and hear can I take your order? My husband says we will have grilled chicken, three legs and a breast and two biscuits. He says How would you like that cooked, crispy, extra crispy or grilled? We answer grilled. What kind of drinks ? we answer no drinks, just four pieces of grilled chicken and two biscuits. Pull up to the window. when we got to the window he said that will be 6.59 for one piece and a biscuit no we answered we ordered three legs one breast of grilled chicken and two biscuits. oh, let me change that. he turns and nearly bumps into his coworker and turns and says that’s with a side of baked beans? no four pieces of grilled chicken and two biscuits. Oh He finally brings our order. When we get home and open our order we have four pieces of overcooked, dry, extra crispy chicken, one biscuit and a fork. I think next time I want chicken, I’ll try someplace else.